What you need to know

Novel coronavirus (2019-nCoV), also known as COVID-19, is a virus strain that has only spread in people since December 2019. Health experts are concerned because little is known about this new virus. It has the potential to cause severe illness and pneumonia in some people and there is not a treatment.

Find out the basics with this video from the World Health Organization.

Looking for information on the COVID-19 vaccine? Please visit our COVID-19 Vaccine Information page.

Virginia Garcia is currently only offering COVID-19 screening to established patients and those who work as migrant or seasonal farmworkers.

If you want to be screened for COVID-19 you must first schedule an appointment.
If you are a patient or migrant and seasonal farmworker and would like to schedule an appointment at one of our clinics, please contact the clinic nearest you. Please do not come to a clinic without an appointment.

If you are not a Virginia Garcia patient, but would like to become one, please contact Member Services at 503-359-5564, option 3 to establish care. A telehealth visit with a Care Team is required prior to a COVID-19 test.


Right now your help is needed more than ever. Your support will ensure that we are able to continue providing care, resources and screening to our patients and those in the community that are looking to us for help.  Virginia Garcia has a plan.

Join us in our work today.

What is Contact Tracing?

Contact tracing is the best way to find out where a virus started. If you test positive for the virus it will be important that you work with the County to identify who you have been in contact with over the past few weeks. This will help stop further spread of the virus.

Watch the video on Contact tracing here

COVID-19 Mythbusters

Hear a rumor? Not sure what to believe? The World Health Organization (WHO) has released a series of mythbuster infographics that are informative and entertaining.

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The Re-Opening of Oregon

Governor Brown outlines the Phases for the re-opening of Oregon

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How to Wear a Mask

Masks are a critical part of slowing the spread of the virus. It is important everyone knows how to properly wear, and care, for your mask.

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Articles and Updates

Weekly COVID-19 Updates from Virginia Garcia


Every Friday we send out a quick update on testing results, screening criteria and outreach updates.  To be added to this email list, simply reach out to the Communications Team with your email.

October 19-23

November 16-20

October 26-30

Nov. 30 - Dec. 4

November 2-6

December 7-11

November 9-13

December 14 - 18

Frequently Asked Questions

Can I come in and get screened for Covid-19?

Virginia Garcia screening sites are open to the public. A test can be ordered for anyone that would like to be screened at all primary care sites.

An appointment is required for screening.

To schedule an appointment, contact one of the numbers listed below.

Non-VG Patients: 503-359-5564 and press option 3
VG Patients: Contact your care team directly

I received a test at a VG community event and now I have questions. Where can I call?

If you received a COVID-19 test from at a community event with Virginia Garcia and have questions about your test, what you should do while you wait for the results or have new or worse symptoms you can reach a provider using our COVID-19 information line.

Please note, this line is only for those that were tested at a VG community event. If you received a test at a VG clinic, you will need to contact that clinic directly. If you were tested at another clinic or by another provider, you will need to contact them directly.

VG COVID-19 information line: 503-214-1668

How does COVID-19 spread?

Health experts are still learning the details about how this new coronavirus spreads. Other coronaviruses spread from an infected person to others through:

  • the air by coughing and sneezing
  • close personal contact, such as touching or shaking hands
  • touching an object or surface with the virus on it, then touching your mouth, nose, or eyes

For more information we recommend visiting the Center for Disease Control (CDC).

What are the symptoms?

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
When to seek emergency medical attention

Look for emergency warning signs* for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

*This list is not all possible symptoms. Please call your medical provider for any other symptoms that are severe or concerning to you.

Call 911 or call ahead to your local emergency facility: Notify the operator that you are seeking care for someone who has or may have COVID-19.

What should I do if I have symptoms?

There are several things you should do if you have symptoms of COVID-19.

 - Get tested. Virginia Garcia is testing for COVID-19 at all their primary care sites. In order to be tested you must first make an appointment. If you are a patient of VG, contact your provider immediately. If you are not a patient, locate the clinic nearest you and contact them directly for an appointment.

Do not come into the clinic. Instead, call your clinic to identify the safest way to receive care. 

 - STAY HOME and quarantine until you have received the results of your test. If you are tested at Virginia Garcia we will contact you with your results within 3-5 days.

Follow the instructions on the CDC website until you have your results. Your provider will instruct you on next steps when they contact you.

What should I do if I was in close contact with a person sick with COVID-19 but I am not sick?

If you have been exposed to someone with COVID-19, you should be tested for the virus.

Even if you test negative for COVID-19 you will need to quarantine for 14 days. During this time:

  • Stay at home. Do not go to work or school
  • Avoid public places for 14 days including stores, supermarkets, pharmacies
  • Monitor for fever, cough, and shortness of breath for 14 days after your last exposure to the sick person
  • Wear a mask if you are in contact with others.
What is contact tracing?

Contact tracing has been used for decades by state and local health departments to slow or stop the spread of infectious diseases.

Contact tracing slows the spread of COVID-19 by

  • Letting people know they may have been exposed to COVID-19 and should monitor their health for signs and symptoms of COVID-19
  • Helping people who may have been exposed to COVID-19 get tested
  • Asking people to self-isolate if they have COVID-19 or self-quarantine if they are a close contact of someone with COVID-19

During contact tracing, the health department staff will not ask you for:

  • your immigration status
  • payment or money
  • your Social Security number
  • your bank account information
  • any salary information
  • your credit card number

A contact tracer can also help connect you with support resources such as housing, food resources and even financial support.

For complete information on what contact tracing is, visit the CDC website.

How much will it cost if I get screened for Covid-19?

During this declared public health emergency, Virginia Garcia will not charge patients any out of pocket costs for Covid-19 testing or related evaluation or treatment deemed necessary by a licensed, independent provider.  If you are a patient who has received a bill for Covid-19 related testing or evaluation, please contact our billing office so we may address the issue. 

Section 3202(b) of the CARES Act requires providers to make public the cash price of these services on the provider’s public internet website. 

In accordance with this requirement, the cash price for these services is listed as:

  • Covid-19 test:  $51.31. 
  • Evaluation and treatment visits in person or by telehealth range from $107.01 to $265.35 depending on level of service.
What is Telemedicine?

Telemedicine, Telehealth or Telemed are words used to describe the use of technology, such as a phone or computer, to meet with a provider about your symptoms or care.

Telehealth is being used right now to help reduce the amount of contact individuals need to have with each other - particularly if they are displaying symptoms of the virus, are immune-compromised, or fall into a high risk category such as being over the age of 70. 

It also ensure that healthy individuals do not come into contact unnecessarily with others.

Virginia Garcia is currently using Telehealth for most medical visits. If you need to see your care team, please contact them by phone to set an appointment. They will advise you if an office visit is necessary.

How can I keep me and my loved ones from getting COVID-19?

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).

The best way to prevent illness is to avoid being exposed to this virus.

The virus is thought to spread mainly from person-to-person.

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs, sneezes or talks.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
  • Some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms.

Steps you can take to prevent spread of flu and the common cold will also help prevent coronavirus:

  • wash hands often with soap and water. If not available, use hand sanitizer
  • avoid touching your eyes, nose, or mouth with unwashed hands
  • avoid contact with people who are sick
  • stay home while you are sick and avoid close contact with others
  • cover your mouth and nose with a tissue or sleeve when coughing or sneezing

Other Helpful Videos

Additional Resources

Virginia Garcia Memorial Health Center