Compliments & Complaints

The entire Virginia Garcia team is dedicated to providing patients with the best health care experience possible through dependable communication and engaged customer service. To maintain the highest standard of care and improve the services we offer, patient feedback is critical.

Please consider sharing your opinions about how we’re doing. Use the “Because We Care” form to let us know what you like, who is doing a great job, and how we can improve.

You can use the link below or ask for a form at any Virginia Garcia clinic. You are also welcome to contact Jamie Letter, our Quality Assurance Manager, directly at 503-352-8561 to submit a verbal complaint.

Download the PDF here:

Because We Care Form (English)
Because We Care Form (Spanish)

This form may be completed by anyone for issues regarding quality of care or service or clinical documentation issue. This form may be submitted to any VGMHC employee or may be mailed to: Quality Assurance Manager P.O. Box 568 Cornelius, OR 97113