Charting the Future Together: Virginia Garcia Memorial Health Center Publicly Shares 2026-2027 Strategic Plan
Virginia Garcia Memorial Health Center is excited to share our long-term strategic roadmap. By sharing this plan openly with our patients, partners, and neighbors, we are reinforcing our deepest commitment to the community we serve. This is not just an internal guide for our staff. It is a promise to you.
As we navigate Fiscal Year 2026-2027, which began on April 1, our organization is actively implementing 12 strategic initiatives and department enhancements. These deliberate efforts are designed to reshape how we deliver care and ensure we meet our ambitious 10-year goals.
Driven by Community and Collaboration
A plan this vital cannot be built in a vacuum. This roadmap is the result of a robust, inclusive process that closely evaluated our external environment and deeply considered the evolving needs of our patients. We gathered invaluable input from every corner of our ecosystem, including direct employee feedback, patient insights, staff recommendations, and strategic guidance from our Board of Directors.
Because this plan reflects the voices of those we serve and those who provide care, it touches every single facet of our organization. From our medical, dental, pharmacy, and behavioral health clinics to our dedicated administrative support teams, every department is actively aligned to bring these goals to life.
Four Pillars for a Healthier Community
Our 12 strategic initiatives are built to drive progress toward four clear, transformative 10-year goals:
• Eliminating Health Disparities: We are working intentionally to close the gaps in care and ensure that every individual in our community has an equal opportunity to live a healthy life.
• Embracing Operational Excellence: We are streamlining our systems, modernizing our workflows, and optimizing our resources to serve you more efficiently and effectively.
• Leading the Delivery of High-Quality Healthcare: We continue to set the standard for comprehensive, culturally competent, and evidence-based care.
• Choosing Virginia Garcia: We strive to be the premier provider of choice for patients and the employer of choice for healthcare professionals in our region.
What Our Patients Deserve
We are incredibly excited to tackle these efforts because, quite simply, this is what our patients deserve. High-quality healthcare should never be a privilege. It is a fundamental right.
By pulling back the curtain and sharing this plan, we invite you to hold us accountable, celebrate our milestones, and walk alongside us over the next decade. Thank you for trusting Virginia Garcia with your health, your families, and our shared future.
We invite you to explore the full breakdown of our 12 strategic initiatives and department enhancements below, and join us in shaping the future of care at Virginia Garcia.
Our Complete Strategic Plan: FY26-27
1. We Eliminate Health Disparities in Our Community
Objective: Through internal efforts and external partnerships, we address social determinants of health, improving the health equity of our patients.
2. We Embrace Operational Excellence
Objectives:
A. Achieve the highest quality metrics at the lowest cost per patient compared to peers.
B. Strengthen organizational capacity to meet and maintain financial sustainability:
Initiative 1: Access in Action – Strengthen our care delivery by optimizing clinic accessibility and intake efficiency to effectively manage and expand our patient populations.
Initiative 2: HCC Coding – Enhance coding practices to accurately reflect patient complexity.
C. Commit to a culture of continuous improvement enhancing utilization of technology and data:
Initiative 1: UDS Sustainability – Establish clear, structured workflows and governance to ensure a consistent, efficient, and accurate annual UDS reporting process.
Initiative 2: SharePoint 365 Migration – Establish a robust, updated foundation for our internal data by migrating to SharePoint 365, ensuring a reliable and secure environment for our collective work.
Initiative 3: Federal Tort Claims Act (FTCA) Continuous Improvement – Refine internal workflows using FACKTOR insights to establish a highly efficient and repeatable annual FTCA application process.
3. We Lead the Delivery of High Quality Healthcare
Objective: Optimize our integrated care model to meet patient needs within and beyond the exam room.
Initiative 1: Integrated Oral Health – Provide an integrated wrap around care experience for every patient.
Initiative 2: Diabetes Care Excellence – Diabetes Re-ignite and implement a comprehensive diabetes prevention and treatment program.
Department Enhancement 1: Care Team Efficiency – Develop a modern care team model that compensates for staffing challenges, supports quality patient care, and optimizes the highest level of expertise of our clinical staff.
4. We Choose Virginia Garcia
Objectives:
A. Our organization invests in employee development and advancement to grow our workforce and strengthen our organization:
Strategic Initiative 1: Hillsboro Community Health & Education Partnership – Establish an integrated facility designed to expand community healthcare access and advance medical career pathways.
Strategic Initiative 2: Residency Program Establishment – Build and implement a grant funded residency program, establishing the governance and financial models necessary to ensure its long term operational sustainability.
Department Enhancement 1: Medical Provider Retention – Foster a culture of professional fulfillment and excellence to retain the high level expertise necessary for consistent, quality community care.
B. Patient survey scores reflect excellent experience.
C. Our organization is an influential leader in healthcare with visibility across the state:
Strategic Initiative 1: Brand Perception Study – Strengthen the public and internal perception of our mission by highlighting our high quality of care and dedication to serving the community.
